Privacy Policy

Effective Date: 01-08-2025

Softmaker Technology OPC Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Billing and payment information
• Any other information you voluntarily provide to us

Non-Personal Information:

• Browser type and version
• Operating system
• IP address
• Device information
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

• Provide and maintain our services
• Improve user experience
• Respond to customer inquiries and support requests
• Send important updates or promotional offers
• Comply with legal obligations
• Prevent fraud or misuse of our services

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service providers who help us operate our business (e.g., payment gateways, hosting services)
• Legal authorities if required to comply with laws or protect our rights
• Affiliates and partners under confidentiality agreements (if applicable)

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to certain types of data use

To exercise your rights, contact us at support@softmakr.in.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Softmaker Technology OPC Pvt. Ltd.
Email: support@softmakr.in
Phone: +91 89 0663 4065
Address: C88, Aturia, Basirhat Tentulia road, North 24 Pgs., West Bengal-743427, India